Health Tech Platform Rebuild

 The client’s legacy product was slow, unstable, and difficult to scale. They needed:

• A full platform rebuild
  
• Improved performance & reliability
  
• A modern frontend and backend architecture
  
• A team that could execute quickly while introducing best practices
  
  

Better code quality, maintainability, and long-term sustainability

Discovery

• Reviewed existing architecture, pain points, and workflows
  
• Identified critical performance bottlenecks
  
• Defined clear roadmap, success metrics, and milestones
  
  

Tech Audit & Architecture Design

• Proposed a cleaner, scalable system design
  
• Modernized the stack (frontend, backend, infrastructure)
  
• Introduced improved CI/CD and testing workflows
  
  

Team Composition

A cross-functional squad including:

• 1 Senior Full-Stack Engineer
  
• 1 Frontend Engineer
  
• 1 Backend Engineer
  
• 1 QA Engineer
  
• (PM added as needed during milestones)
  
  

Execution

• Rebuilt the app with a fresh codebase
  
• Migrated legacy features with minimal disruption
  
• Improved UI/UX for patients and providers
  
  

Implemented performance improvements and automated testing

The project ran as a multi-phase rebuild. After delivery, Supportful remained on retainer for maintenance and feature expansion.

• Weekly sprints
  
• Daily async check-ins
  
• Transparent timeline tracking
  
• High communication discipline
  
• Close collaboration with the CTO

• Platform performance improved significantly
  
• Codebase became maintainable and scalable
  
• Reduced bugs and technical debt
  
• Faster release cycles
  
• Better UX and reliability for users
  
• Set the foundation for future growth and fundraising