Solutions
Why Supportful
About
Everything you need to know before working with Supportful, from team models to pricing and process.
Staff augmentation means we become an extension of your in-house team. You stay in control, we bring the talent. Outsourcing usually hands over the whole project to an external vendor. We do both, but only when it creates real value.
Yes, and we’ve done it before. We’ll help you assemble a high-performing team across tech stacks, roles, and seniority levels.
Yes. If you’d rather offload a full project, we’ll handle it start to finish with a dedicated team.
Absolutely. Whether you need one solid engineer or a whole team, we tailor the engagement to your needs, no unnecessary overhead.
We offer fractional CTOs for companies who need strategic guidance without the full-time commitment. Think roadmap, team structure, and tech decisions.
We provide:
You choose the model. We adapt to your workflow.
Send us a short brief about the role, stack, and seniority you’re looking for. We’ll start sharing pre-vetted profiles within 3 business days.
We usually start with 2–4 strong profiles. We keep going until we find the right match.
Depending on availability, onboarding can begin as soon as 5–10 business days after selection.
We typically send the first batch of profiles within 72 hours of getting your brief.
Of course. It’s your team, we want you to be confident. Meet them, ask questions, and test their skills.
We’ll send new ones. Our vetting process is rigorous, but we never force a fit. The right person or team is worth waiting for.
Simple: a fixed monthly rate based on the profile’s experience level. No surprise fees.
No strict minimum, though we appreciate some visibility on the assignment duration. We're flexible as long as it's a win-win.
Nope. The price we agree on is the price you pay. Full transparency, no fine print.
Everything: salary, benefits, support, and compliance. You get focused engineers, we handle the rest.
Yes. Some engineers can work 20–30 hours/week, and we’ll clarify upfront if part-time is viable.
We assess for both technical and cultural fits. We only send profiles we'd personally work with.
Yes. Every engineer we send is fluent in English and comfortable in cross-cultural settings.
That’s the goal. Beyond tech, we evaluate team fit: mindset, collaboration, and ownership.. You’ll meet engineers who get how your team works.
We cover the most common technologies in frontend (React, Angular, Vue), backend (Node, Java, .NET, PHP, Python), mobile (native, Flutter, React Native), DevOps (AWS, GCP, Azure), data, and AI. Ask us...
Yes, we can share anonymized resumes so you can assess the caliber of our team members. We also include sample code or references when needed.
Always. Clean, maintainable code is part of the job. Our engineers create README files, comment properly, and document key system flows.
We’ll work with you to understand he issue. Our priority is to ensure a seamless working relationship. If a replacement is necessary, we present you with alternative profiles to ensure a smooth transition without any disruption to the services.
You get a dedicated account coordinator and ongoing check-ins. We’re proactive about removing blockers and sharing feedback.
Yes, just give us a heads-up. We’re built for flexibility.
For full-project outsourcing, we include a PM. For staff augmentation, you manage the team, but we’re here to assist with coordination if needed.
You do, always. Everything produced in the context of our work relationship belongs to you.
Yes, yours, ours, or both. We take confidentiality seriously.
We are committed to upholding the highest standards of data protection and security. Our information security governance ensures the safety of your data through encryption and proper access control whether in transit or at rest.
Most engineers are in Lebanon. We ensure compliance with labor laws, so you're in safe hands legally.
Lebanon has strong engineering talent, top universities, cultural alignment, and a growing tech ecosystem. And it's cost-effective.
We only place engineers we know and trust. Our team values long-term relationships, and it shows.
That’s okay. You can still grab our free staff augmentation checklist and talk to us when you're ready.
We’re built by tech people. We understand your pain points and are fully transparent: we will tell you frankly if we can help or not.
We are on a mission to reduce the brain drain in Lebanon and provide great opportunities to talented people. Happy engineers are productive engineers. It's a win-win situation.
Book a call and get matched with engineers in 24–72h.
