BG

Client Overview

Client:

Nityo Infotech Services

Location:

Singapore

Industry:

IT Services & Consulting

Company Size:

Global company with 40+ offices

Stakeholder:

SVP (Elie Estephan)

Engagement Type:

Staff Augmentation

The Challenge

The client needed additional IT resources to support ongoing software development and integration projects. They were seeking:

  • Reliable engineering talent
  • Quick onboarding
  • Flexible engagement

Resources who can adapt to complex environments

Our Approach

Discovery
  • Understood project requirements
  • Defined scope and job descriptions
  • Identified technical and soft-skill requirements

Recruitment & Selection
  • Supportful handled sourcing, screening, and interviewing
  • Delivered only qualified candidates for the final client interview

Team Composition

Typically included:

  • 2 mid-level frontend developers
  • 2 backend developers

Engagement extended as needed based on project cycles.

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Engagement Status

The collaboration has been ongoing since 2019, with Supportful continuing to provide talent as project needs evolve.

Project Management

  • Clear communication through WhatsApp, email, and calls
  • Strong timeline and budget discipline
  • Flexible and adaptive approach
  • High responsiveness to challenges

Outcome

  • High-quality developers
  • Consistent delivery of tasks
  • Positive collaboration between teams
  • Strong client satisfaction
  • Adaptability to new requirements
  • Ongoing partnership

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“They adapt to the challenges and are very strong when it comes to working within the requirements we provide.”

Elie Estephan,

SVP