BG

Client Overview

Client:

Nityo Infotech Services

Location:

Singapore

Industry:

IT Services & Consulting

Company Size:

Global company with 40+ offices

Stakeholder:

SVP (Elie Estephan)

Engagement Type:

Staff Augmentation

The Challenge

The client needed additional IT resources to support ongoing software development and integration projects. They were seeking:

  • Reliable engineering talent
  • Quick onboarding
  • Flexible engagement

Resources who can adapt to complex environments

Our Approach

Discovery
  • Understood project requirements
  • Defined scope and job descriptions
  • Identified technical and soft-skill requirements

Recruitment & Selection
  • Supportful handled sourcing, screening, and interviewing
  • Delivered only qualified candidates for the final client interview

Team Composition

Typically included:

  • 2 mid-level frontend developers
  • 2 backend developers

Engagement extended as needed based on project cycles.

Engagement Status

The collaboration has been ongoing since 2019, with Supportful continuing to provide talent as project needs evolve.

Project Management

  • Clear communication through WhatsApp, email, and calls
  • Strong timeline and budget discipline
  • Flexible and adaptive approach
  • High responsiveness to challenges

Outcome

  • High-quality developers
  • Consistent delivery of tasks
  • Positive collaboration between teams
  • Strong client satisfaction
  • Adaptability to new requirements
  • Ongoing partnership

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“They adapt to the challenges and are very strong when it comes to working within the requirements we provide.”

Elie Estephan,

SVP